Nicci has 15 stylish boutiques located in the most sought after shopping districts in many major shopping centres in Johannesburg, Pretoria and Cape Town. Since 1992, Nicci has become synonymous with up-to-the-minute contemporary fashion from clothes, bags, shoes and accessories hand selected from the fashion capitals of the world.
When you step into a Nicci store, you are assured of a unique boutique experience. Proficient in fashion know-how and customer relations, the Nicci consultants are well trained to offer candid advice.
Erply Enterprise was implemented to handle all aspects of their retail operations, from centrally managing inventory and distribution to their stores, to point of sale. Erply point of sales retail-centric CRM provide their consultants with the customers recent purchases, loyalty balance and amount of store visits at a glance. Over and above the Nicci loyalty program, customers are also incentivised with various promotions, which are easily managed and rolled out from head office.